Shipping Policy

UPDATE: Due to the worldwide Covid-19 outbreak, shipping delays are possible. These are out of our control, We apologize for any inconvenience caused.
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PROCESSING TIME
Our processing time for Satis Illuminatio including order verification, crafting, assembling, quality check, and packaging will be up to 3-6 days before shipping.
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SHIPPING TIME
Here's how long you should expect to wait to get your lovely wooden music box!
*during COVID-19 situation, express shipping is not available.
 COUNTRY  SHIPPING  COST DELIVERY TIME
U.S. Standard Shipping Free 25-35 Business Days
Express Shipping $3-5 USD 4-15 Business Days
U.K. Standard Shipping Free 20-40 Business Days
Express Shipping $3-5 USD 3-5 Business Days
Germany Standard Shipping Free 20-35 Business Days
Express Shipping $3-5 USD 5-7 Business Days
Australia Standard Shipping Free 15-30 Business Days
Express Shipping $3-5 USD 3-15 Business Days
Canada Standard Shipping Free 30-40 Business Days
Express Shipping $3-5 USD 3-15 Business Days
Italy Standard Shipping Free 30-40 Business Days
Express Shipping $3-5 USD 3-15 Business Days
France Standard Shipping Free 20-30 Business Days
Express Shipping $3-5 USD 4-7 Business Days
Rest of World Standard Shipping Free >30 Business Days
Express Shipping $3.49 USD 16-35 Business Days
*International shipping times may vary slightly depending on the country.
Note : Due to coronavirus (COVID-19), delivery times are taking longer than usual. Logistics may also be delayed. Contact us for the most up-to-date information and best practices.
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You may track your order here!
If your tracking number can't be found at the moment please wait patiently. The tracking information will be displayed within 5-7 days after the shipping company has sent out the package. If it's not available in the carrier's system yet, you may check back later.
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